Professional Answering Service In Margate: Your Competitive Advantage
What happens when customers call your number and get a machine? Many will hang up. But if they speak to a live operator, they are 30% more likely to continue the call. Why throw away business with an automated voicemail system? With Answering Service Care, you can provide a personal touch in your customer communications, no matter when customers call.
Live Telephone Answering Service
In any business, customer service is critical to success. In today's business environment, with e-mail and voicemail, the personal touch is often lost. With our answering service, you can stand out from the competition by offering a prompt, efficient and human customer response, 24 hours a day, 7 days a week.
Businesses have concerns about answering services. Some worry that they sound like a phone bank or cannot understand customer needs. Rest assured. Answering Service Care has addressed those concerns. Our agents work in soundproof workstations and have instant access to data about your company.
We have earned an outstanding reputation in our thirty years in the answering service business. We are known as the best because we hire the best - our agents are highly trained professionals who excel at customer service.
Answering Service - Reliable, Friendly 24/7 Answering
We are a division of Global Response, an industry leader in fulfillment and logistics. Our affiliation with Global Response enables us to offer a vast array of services.
- Live Telephone Answering Service – All day, every day.
- Medical Answering Service - Patients can contact you anytime.
- Messaging – Your messages are sent when and where you need them, to your cell phone, PDA, fax, email or pager. Call in for messages from the comfort of your home, while you are on the road, or anywhere in between.
- Toll-Free Numbers - We offer toll-free services at no additional charge.
- Order Taking – Professional order taking 24/7.
- Fulfillment – The full range of Global Response order fulfillment services.
- Lead Prospecting – Let us handle the cold calling for your sales staff. Save money while getting highly qualified leads.
- And more - Fax services, audio conferencing, call transferring, voice mail and announcement trees, and multilingual service are all part of our solutions for your business.
The Answering Service Care Difference
Like Global Response, we have a reputation for providing the best customer service there is. How do we do it?
- Focus on the customer - With Answering Service Care, the customer really does come first. We provide thorough, customer-oriented training for all of our agents, ensuring that they enhance the reputation of your business every time they speak to your customers.
- Comprehensive Service Packages - We stand on our own as the best in telephone answering services for a wide range of industries. Through our connection with Global Response, we can also offer you order fulfillment and order taking services.
- Cost-Effective Answering Services - Our solutions are customized and suited to any business, large or small.
- The latest technology - All agents use Web-enabled computers to access information about your company, so they can provide an accurate and prompt response to customer inquiries.